Shipping Policy

Last updated: September 29, 2026

Delivery time

Most orders arrive within 6–11 business days. Business days are Monday to Friday, excluding public holidays. Delivery times are estimates and can occasionally run longer because of carrier delays, customs checks, weather or peak seasons.

Tracking

Every order ships with tracking. When your order ships, we'll email you a tracking number and a link so you can follow it to your door.

Where we ship

We ship to the countries available at checkout. If your country isn't listed, we can't deliver there yet.

Shipping cost

Your shipping cost, if any, is shown at checkout before you pay.

Customs, duties and taxes

Orders to some countries may be subject to import duties or taxes charged by your country's customs office. Unless these charges were collected at checkout, they are the responsibility of the recipient.

Address accuracy

Please check your shipping address before placing your order. We can't be responsible for orders delivered to an incorrect address entered at checkout. If you spot a mistake, contact us right away. If the order hasn't shipped yet, we'll update it.

Late, lost or damaged orders

If your order hasn't arrived within 20 business days, the tracking hasn't updated in a while, or the package arrives damaged, contact us through our contact page with your order number. We'll look into it and send a replacement or refund you.

Questions

Reach us any time through our contact page.